Governance/Organisational Development

In order to remain competitive and thrive in difficult times, an organization must constantly improve its processes, tools and workforce. Business process improvement presents a challenge for any business. Partnering with an objective third party can help you identify the critical areas that require change and dramatically increase your chances of proper execution. We do this by providing the following services:

  • Strategic Planning
  • Customised Tools and Organisational Plans
  • Operational Assistance Services


Planning Services

Real Options has undertaken planning services for a number of organisations including small and large organisations, sector wide National Peak bodies, new and existing businesses, social enterprises and Regional networks of providers and organisations

Products produced through these processes have included:

  • Strategic Plans
  • Operational Plans
  • Road Maps
  • Service Integration Plans
  • Business Plans
  • Community needs assessments
  • Local area plans
  • Service Coalition Work Plans
  • Risk Management Plans
  • Disaster Recovery Plans
  • Business Continuity Plans
  • Fraud control Plans


Customised tools and Organisational Plans

Real Options has a long successful track record in preparing reports emphasising the practical applications of our user friendly products. Examples of tools and documents prepared by Real Options include:

  • Development of training materials and manual for Foster Care Advocacy and Support Team
  • Facilitation of Parent Forum and collation of information for Parent Resource Data Base
  • Development of common referral systems and protocols for multi-agency linkage project
  • Development of Community Centres Development Manual – Logan City Council
  • Management Committee Induction Manuals – various organisations
  • Policy and Procedures Manuals
  • Standard Operating Procedures Manuals
  • Preparation of Annual Reports


Operational and Technical Assistance Services

Real Options has the technical skills and expertise to assist organisations to implement effective and efficient organisational systems and outputs. It does this through the following strategies:

  • Cost efficiency studies
  • Cost benefit analysis
  • Preparation of website content
  • Organizational structure analysis and staffing patterns and preparation of position descriptions
  • Program development and design review
  • Time allocation and time studies analysis
  • Workflow analysis
  • Management Consulting
  • Organisational and Board Management Committee audits